Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Shipping and billing addresses
• Payment information (processed securely through our payment provider)
• Account credentials (email and password)
• Order history and preferences
• Ring size and customization preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Communicating about your orders and account
• Providing customer support
• Sending promotional communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Payment processors, shipping partners, and other vendors who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and cart items
• Understand how you use our website
• Improve our services based on analytics
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through certified providers
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us at support@proposalring.in.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@proposalring.in
• Phone: +91 87905 00407
• WhatsApp: Chat with us